For the past two years, the Studentenwerk headquarter has been closed to the public due to the pandemic. We know that sometimes there is no substitute for a face-to-face conversation, especially when it comes to counseling. An encouraging word accompanied by a confident smile or simply a concentrated look: Nonverbal communication signals to the other person that he or she is seen and heard. Non-verbal signals are thus essential for our counseling context.
That is why our social counseling and psychosocial counseling is now also available via video! The video appointments take place via Red Connect - a certified provider used primarily in the medical field (e.g., doctor consultations) and other counseling contexts (including psychotherapy).
Here is how the video consultation works:
- Make your appointment by email or phone. When requesting an appointment, you must indicate whether counseling is desired over the phone or via video.
- No program download is necessary in advance.
- We recommend a stable internet connection.
- A stable web browser must be used on your device (Chrome, Firefox, Safari or Edge).
- The privacy policy is posted on our website: <link stw-green internal link in current>Privacy Policy Social Counseling | <link stw-green internal link in current>Privacy Policy Psychosocial Counseling
- The program is reduced to the most necessary. You do not have the possibility to change your screen background.