Are you new in the residence hall and need orientation?

Our residence worker and our residence tutors are here to support you


Residence Worker

Contact person for students in the dormitory

Our residence worker is on hand to help and advise students in the halls of residence. As a local contact, he is close to everyday life on campus and knows the students' needs. They provide support in matters of good coexistence, mediate in conflicts and work with students to find solutions. At the interface between residence administration and the Counseling and Social Affairs department, the residence worker mediates in individual problem situations. They also develop events and workshops together with the residents.
 

Residence Tutors

Residence tutors are students who live in the residence halls themselves and who volunteer in their free time to help all - but especially international - residents with questions. Each residence hall is assigned one or more tutors.

Residence tutors help students settle in and promote contact between German and international students. They also provide information and support on all topics related to living and studying in Potsdam, Wildau, and Brandenburg an der Havel. Moreover, they organize cultural and social events for the residents.

Important note: Our dormitory tutors can NOT help new students find a place to live. If you have any questions about housing and the application procedure for our residence halls, please contact the housing department at wohnen[at]stwwb.de.

Find more details about this program in our official directive (in German).

Tutors wanted!

We are currently looking for residence tutors in the following residence halls: Golm Karl-Liebknecht-Straße Haus 7, Potsdam Breite Straße, Wildau Birkenallee, Wildau Hochschulring 15/17

We look forward to receiving your informal application with motivation and a brief CV to wohnheim-tutors[at]stwwb.de. We especially encourage international students with German language knowledge to apply! Likewise, feel free to contact us if you have any questions or suggestions regarding the work and tasks of the tutors.

What are the tasks of a residence tutor? Overview of tasks, requirements and benefits

 

Contact the tutors

We are still looking for tutors for this residential complex. We are happy to accept applications at residenceworker(at)stwwb.de.


Privacy Policy Resident worker

We take the protection of your private data very seriously, i.e. we treat the data entrusted to us in strict confidence in accordance with the applicable data protection regulations and handle it responsibly. Therefore, we would like to inform you here about how we implement data protection regulations at the Studierendenwerk West:Brandenburg and which personal data we process for the services in the social counselling.

1. Name and contact details of the data controller and the company data protection officer

The Studierendenwerk West:Brandenburg, Babelsberger Straße 02, 14473 Potsdam (referred to as “we” in the text), is the controller in the sense of the EU General Data Protection Regulation (GDPR). Our company data protection officer can be contacted at the above address or can be reached at datenschutz@stwwb.de.

2. Collection and storage of personal data and the nature, purpose and use thereof

We process personal data related to our social counselling services. This may be general data about you (such as name, address, contact details, family status), information about your biography or professional qualifications, or other information that you provide to us in connection with your request for services and advice.

We only process your personal data for the fulfilment of the public tasks assigned to us in accordance with § 81 Para. 3 of the Brandenburg Higher Education Act (BbgHG) for preventive health care, care or treatment in the health or social sector and for general advice and information. The processing is based on the following legal grounds:

The legal basis for the processing of your personal data is Art. 6 Para. 1 lit e) GDPR. According to this provision, the processing of personal data by public bodies is permissible if it is necessary for the performance of the task covered by the competence of the controller or in the exercise of official authority vested in the controller. Furthermore, data processing is carried out on the basis of your consent (Art. 6 Para. 1 a) GDPR) in the context of preventive health care or care or treatment in the health and social sector (§ 22 Para. 1 No. 1 b) Federal Data Protection Act (BDSG)) or to fulfil a legal obligation (Art. 6 Para. 1 c) GDPR).

Should the data be required for any legal action after the conclusion of the procedures, data processing may be carried out on the basis of the requirements of Art. 6 GDPR, in particular to safeguard legitimate interests pursuant to Art. 6 Para. 1 lit. f) GDPR. Our interest then consists of asserting or defending claims.

According to Art. 6 Para. 1 P. 1 lit. c GDPR, we may store your data for up to 10 years due to tax and commercial law retention and documentation obligations as well as professional retention periods.

To conduct social counseling, counseling from the residenceworker and psychosocial counseling via video telephony, we use the tool "Red Connect". This tool is a service of RED Medical Systems GmbH for online meetings. In addition to that we use the tool "DFNsync" to contduct webinars and online-events. This tool is hosted by Deutsches Forschungsnetz e.V. (DNF). During video counseling, in addition to the above-mentioned personal data (name, e-mail), the IP address and metadata of the meeting (appointments, resources (device information), access code) are processed. Image and telephone data are optional. Audio and video content are only processed during the respective online meeting. Date, time and duration of the video consultation are not stored by us but only locally at your site. Recordings do not take place unless you were actively informed of this before the start of the video consultation and have agreed to this in writing.

3.  Passing on data

Your personal data will not be transferred to third parties. Internal bodies shall only be granted access to data for which they are responsible for processing or within the scope of their tasks. Furthermore, personal data is processed on our behalf on the basis of contracts pursuant to Art. 28 GDPR, which ensure that the data processing is carried out in a permissible manner. A transfer to a third country does not take place and is not intended.

4. Your rights

You have the right

  • Pursuant to Art. 7 (3) DSGVO, to revoke your consent once given to us at any time. This has the consequence that we may no longer continue the data processing, which was based on this consent, for the future;
     
  • in accordance with Art. 15 DSGVO, to request information about your personal data processed by us;
     
  •  pursuant to Art. 16 DSGVO, to request without undue delay the rectification of inaccurate or incomplete personal data held by us;
     
  • pursuant to Art. 17 DSGVO, to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defense of legal claims;
     
  • pursuant to Art. 18 DSGVO, to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing pursuant to Art. 21 DSGVO;
     
  • pursuant to Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller; and
     
  • complain to a supervisory authority in accordance with Art. 77 DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose
     
  • object to the processing of your personal data in accordance with 21 DSGVO, provided that your personal data is processed on the basis of legitimate interests in accordance with Art. 6 (1) p. 1 lit. f DSGVO and there are grounds for your objection that arise from your particular situation.

5. Necessity of providing personal data.

The provision of personal data is neither mandatory nor are you obliged to provide it. However, the provision of your data is necessary for comprehensive psychosocial counseling tailored to you. This means that unless you provide us with personal data for counseling, your service request cannot be properly processed.

6. No automated decision making

There is no automated decision-making in individual cases within the meaning of Art. 22 DSGVO.